Terms of Use

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Definitions

• “Related Services”: All additional services and functionalities provided by Find My Factory, including collaborations with third parties.
• “Account”: A user-created account with a full name, email, and password, or alternatives such as third-party identification services (e.g., Google Account). The account allows Find My Factory to identify the user.
• “Terms of Use”: The terms and conditions provided by Find My Factory in this agreement.
• “Information”: All data listed and added by users, including information in company profiles.
• “Company Profile”: A workspace created by a user and accessible to multiple team members, where the company can add information such as products and existing suppliers. This digital environment serves several functions:
  • Information Management: Companies can input and update details about their products and supplier relationships.
  • Sourcing and Evaluation: Companies can source and evaluate potential new suppliers.
  • Supplier Interaction: Companies can communicate with and manage ongoing relationships and projects with suppliers.

• “Website”: www.findmyfactory.eu and any other domains or online pages related to Find My Factory.
• “User”: Any person who has agreed to the Terms of Use, who has rights under this agreement, and who may or may not have created a company profile and/or account.

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CONTACT DETAILS OF FIND MY FACTORY

• Name: Find My Factory AB ("Find My Factory", "we", "our")
• Org.nr: 559355-9585
• Address: Box 68, 133 21 Saltsjöbaden, Sweden
• Email: info@findmyfactory.eu
• Website: findmyfactory.eu

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INTRODUCTION

Find My Factory operates globally, connecting buyers and suppliers from around the world. Our platform is continuously evolving to offer the most advanced and intelligent sourcing solutions. By creating a free or premium Company Profile, buyers unlock access to a world of B2B opportunities. Use the workspace to manage supplier relationships, discover new suppliers, and connect directly with them.

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TERMS OF USE OF THE WEBSITE

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User Responsibility:

• Users are responsible for equipping themselves with the necessary technology and equipment to use the website and its related services, including network costs, phone charges, and any incidental costs.
• Users must protect their devices against third-party intrusions, hacking, malware, or computer viruses. Find My Factory is not responsible for any damages arising from such threats.

Account Sharing:

• Users are prohibited from sharing account credentials. Each account is intended for use by a single user or authorized personnel only. Sharing accounts or allowing unauthorized access is a violation of the Terms of Use and may result in account suspension or termination.

Site Functionality:

• Find My Factory does not guarantee that the website or its services are free from bugs, delays, security breaches, or other errors. Users cannot demand fixes or public statements regarding such issues.
• While we strive for accuracy, Find My Factory cannot guarantee the correctness of any information listed on the website. Users are encouraged to validate all information independently. Find My Factory is not liable for any consequences arising from incorrect or faulty information.

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USER UNDERTAKINGS

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As a User of Find My Factory, you agree to:

• Content Standards: Provide valid, intelligible, grammatically correct, and logical information. Refrain from posting false, illegal, pornographic, racist, discriminatory, or sexist content, images, or links.
• Profile Integrity: Ensure that company profiles and user profiles contain accurate information.
• Usage Restrictions: Do not use any data obtained from the platform for commercial purposes, resale, or other commercial benefit outside the intended use. Refrain from harming the reputation of others, spreading false information, or disrespecting other companies, profiles, or users. Avoid sending spam or mass emails to contact information listed on the website. Do not provide any information from the website to third parties without explicit permission.
• Platform Integrity: Do not engage in actions that could harm the functionality of the website, its related services, other users, or listed companies.
• Account Creation: Users must be legally competent, over 18 years old, and agree to the Terms of Use when signing up. The agreement becomes effective once the user accesses the website and completes the sign-up process by clicking buttons such as “Sign up with email”, “Continue”, or “Sign up with Google”.
• Updates to Terms: Find My Factory may update the Terms of Use periodically. Significant changes will be communicated to users through appropriate channels.

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PRIVACY POLICY AND GDPR

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Find My Factory AB ("Find My Factory", "we", "our") processes personal data in compliance with the General Data Protection Regulation (GDPR).

• Personal Data Controller: Find My Factory AB is responsible for all processing of user personal data.

Contact Details:

• Name: Find My Factory AB
• Org.nr: 559355-9585
• Address: Hästholmsvägen 31, 311 71 Stockholm, Sweden
• Email: info@findmyfactory.eu
• Website: findmyfactory.eu

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Personal Data Processed

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• User Data: Includes personal data provided during account registration, form submissions, newsletter subscriptions, transactions, and interactions with services. Required information includes full name and email address. Additional data such as address, profile pictures, and location may be provided voluntarily.
• Analytics Data: Usage information collected through interactions with the website, including IP address, browser type, operating system, advertising identifiers, and behavioral data (e.g., time spent on the website, search terms, and visited sections).

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Purposes for Processing Personal Data:

• To provide services to users and Company Profile owners.
• To maintain and enforce the agreement between users and Find My Factory.
• To offer analytics information within the platform.
• For communication and marketing purposes related to the website, services, and listed company profiles.

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Recipients:
Personal data is shared internally within Find My Factory and is not disclosed to third parties unless required by law or with user consent. In cases of business transitions (e.g., mergers or sales), data may be transferred to third parties with continued security guarantees.

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Storage Period:
Personal data is stored as long as it remains relevant, typically up to 90 days after account deletion unless longer retention is required for legal reasons.

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User Rights:

• Right to Erasure: Users can request the deletion of their personal data for legitimate reasons.
• Right to Rectification: Users can correct or update inaccurate or incomplete personal data.
• Right of Access: Users can request access to their personal data stored by Find My Factory.
• Right to Restriction: Users can restrict the processing of their personal data in specific situations.
• Right to Object: Users can object to the processing of their personal data under certain conditions.
• Right to Data Portability: Users can obtain their personal data in a commonly used file format for transfer to third parties. Requests should be directed to info@findmyfactory.eu with necessary verification details.

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Complaints:
Users can file complaints regarding data processing with the Swedish supervisory authority (IMY) or the relevant local authority in their domicile country.

Information Security:
Find My Factory employs measures such as encryption, firewalls, and secure systems to protect personal data. In the event of a data breach, Find My Factory will inform affected users and take necessary actions to mitigate the impact, in compliance with data protection laws.

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Data Confidentiality and Usage Policy for the "Enrich" Function ‍

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At FindMyFactory, we are committed to ensuring your data's security, confidentiality, and integrity. When using the "Enrich" function to upload your supplier information, we make the following guarantees:

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1. Separation of Databases:

All supplier data uploaded through the "Enrich" function is securely stored in a dedicated database, completely separate from our global supplier database. This ensures that your supplier information is not visible, accessible, or searchable by any other customer on the platform.

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2. Exclusive AI Model Training (Enabled by default):

We will use the data exclusively to develop or fine-tune AI models that are tailored to your specific needs. These models are made available only to your account and are not shared with or accessible to other customers or used to inform our global AI capabilities. This allows us to enhance your experience with personalized insights and recommendations while ensuring your data remains private and secure. 

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If you prefer not to use this feature, you may opt out at any time by contacting us by email to support@findmyfactory.eu. Opting out will not affect the confidentiality of your data, but it may limit certain advanced functionalities designed to enhance your experience.

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3. No Data Retention by APIs:

In cases where external APIs are used to facilitate specific functionalities, your supplier data is processed only temporarily and is not retained by the API providers. These integrations are designed to handle data in real time, ensuring that no permanent storage or secondary use occurs.

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4. Limited Data Usage for Cross-Referencing:

Your supplier data is utilized solely to cross-reference and enhance your search experience within your own uploaded dataset. This enables tailored recommendations and insights without sharing, exposing, or incorporating your data into our global supplier database or any other customer's searches.

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5. Data Privacy and Non-Disclosure:

We do not share your supplier data with external organizations or entities unrelated to the delivery of our services ("third parties"). Your data may be processed by trusted service providers (e.g., cloud hosting or API services) solely for the purposes of enabling the functionality of the "Enrich" feature. These providers operate under strict confidentiality agreements and adhere to applicable data protection regulations, ensuring your data is handled securely and not used for any purposes beyond those specified by FindMyFactory AB.

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6. No Integration with Global Database

Supplier information uploaded through the "Enrich" function is not added to our global supplier database under any circumstances. There will be no connection or indication in our global database or on the platform that identifies your suppliers as being associated with your company.

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7. Data Deletion Policy

You may request the deletion of your uploaded supplier data at any time. Upon such a request, we will securely delete the data from our systems within 30 days. Please note that deleting this data may result in degraded services, such as the inability to provide tailored searches or cross-referencing functionalities.

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Additionally, upon termination of your customer relationship with FindMyFactory, all associated supplier data will be permanently deleted from our systems within 30 days, ensuring that no residual information remains.

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By using the "Enrich" function, you can rest assured that your supplier data is processed securely, handled transparently, and never misused for purposes outside your explicit authorization.

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TERMS FOR AI-DRIVEN SOURCING PLATFORM

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Given the expansion of Find My Factory’s platform to include data crawling, data purchasing, and handling of sensitive customer data, the following additional terms apply:

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• Data Crawling: Find My Factory utilizes automated systems to collect publicly available data to enhance service offerings. Users acknowledge and consent to this data collection as part of their platform usage.
• Data Purchasing: Find My Factory may purchase data from third-party sources to enrich the platform's dataset. This data will be handled in accordance with the Terms of Use and Privacy Policy.
• Sensitive Data Handling: Find My Factory may process sensitive personal data, which will be protected with enhanced security measures and used solely for the purposes outlined in the Privacy Policy.

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Prohibited Uses of Data:
Users are strictly prohibited from using any data obtained from Find My Factory for commercial purposes, including but not limited to:

• Reselling or redistributing data to third parties.
• Using data for targeted marketing or unsolicited communications.
• Integrating data into proprietary databases or systems without explicit permission.

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Any attempt to circumvent these restrictions will result in immediate account termination and potential legal action.

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Intellectual Property Rights:
All data and content provided by Find My Factory remain the intellectual property of Find My Factory or its data suppliers.
Users are granted a limited, non-exclusive, non-transferable license to access and use the data strictly for personal, non-commercial purposes, as outlined in these Terms of Use.

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Data Integrity and Accuracy:
While Find My Factory employs advanced AI algorithms to ensure data accuracy, it does not warrant the completeness or reliability of the data. Users are responsible for verifying the accuracy of data before making any business decisions based on it.

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Third-Party Integrations:
The platform may integrate with third-party services (e.g., Google Analytics). Users consent to the data processing practices of these third parties as outlined in their respective privacy policies.

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Liability Limitations:
Find My Factory is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the platform or its data.

Users agree to indemnify Find My Factory against any claims, damages, or liabilities arising from their misuse of the platform or violation of these Terms of Use.

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Termination:
Find My Factory reserves the right to suspend or terminate a user's account if there is a breach of these Terms of Use, including unauthorized commercial use of data.
Upon termination, users must cease all access to the platform and delete any data obtained from it.

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Do you have any questions?

For more information or assistance with your data privacy, reach out to us at support@findmyfactory.eu. We’re here to keep your data secure and private.

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GOVERNING LAW AND DISPUTE RESOLUTION

These Terms of Use are governed by the laws of Sweden.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Sweden.

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CONTACTING FIND MY FACTORY
For any questions, concerns, or requests regarding these Terms of Use or the Privacy Policy, please contact us at:

• Email: info@findmyfactory.eu
• Address: Hästholmsvägen 31, 311 71 Stockholm, Sweden

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LAST UPDATED
These Terms of Use were last updated on 2024-11-22.

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We encourage users to review them periodically for any changes.

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